Question 1

Are estimates really free?

Accepted Answer

Yes. Every estimate from RIVAGO Maintenance Corp is free and carries no obligation. Request yours online and we'll follow up to review your project.

Question 2

How do I request an estimate or appointment?

Accepted Answer

All requests are handled online through our scheduling system. Click any "Schedule an Appointment" button on the site — you'll pick a time that works and we'll confirm.

Question 3

How quickly will you respond?

Accepted Answer

We typically respond to new requests within one business day (Monday–Saturday). Requests submitted on Sunday are answered the next business day.

Question 4

How long does an estimate visit take?

Accepted Answer

Most in-home visits take 20–45 minutes depending on the size and scope of the project. We measure, review your goals and answer any questions on the spot.

Question 5

When will I receive my written proposal?

Accepted Answer

You'll receive a detailed written proposal within 24–72 hours of the visit. It includes the full scope of work, materials, timeline, total price and payment schedule.

Question 6

What does the work process look like?

Accepted Answer

Four clear steps: 1) Consultation, 2) Detailed proposal, 3) Professional execution with property protection and clear communication, and 4) Final walkthrough with the client.

Question 7

How long will my project take?

Accepted Answer

Timelines vary by project. Interior rooms usually take 1–3 days, exterior painting 3–7 days, and cabinet refinishing or refacing typically 5–10 days. Your written proposal includes a firm timeline.

Question 8

How do payments work?

Accepted Answer

Payments follow the schedule outlined in your written proposal — typically a deposit to reserve the start date, a progress payment and a final payment upon completion and walkthrough.

Question 9

Are you insured?

Accepted Answer

Yes — RIVAGO Maintenance Corp is fully insured with liability and workers' compensation coverage. Insurance details are available on request.

Question 10

Do you offer a workmanship warranty?

Accepted Answer

Yes. Every project is backed by a workmanship warranty. The specific terms are included in your written proposal.

Question 11

Which areas do you serve?

Accepted Answer

We serve Orange County and surrounding Southern California communities — including Newport Beach, Newport Coast, Costa Mesa, Irvine, Huntington Beach, Laguna Beach, Anaheim and Santa Ana.

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